What You Need to Ask Before Hiring an AC Repair Company

July 13, 2017

At Gopher Heating and Air Conditioning, we know that picking a company you can count on to complete AC repair in Savage is important. We get how important it is to find a reliable company that does good work. We can help. Determining the answers to these questions can help you make a confident, educated decision.

  1. How long have you been in business? A company that has been around a long time with long-term employees is often a good one.
  2. Is your company insured? Any pro that works in your home should carry liability insurance to cover you in the case of accidental damage or injury.
  3. What kinds of licenses and certifications do your technicians have? A truly professional AC repair company will require their experts to be licensed, certified, and require ongoing education and training of their experts to keep them up-to-date with industry trends and developments.
  4. Do you have any references you can share? A reliable company that offers AC repair should have a number of references they’ll readily share with you. Look at these references and find out all the details about AC repairs the prospective company has done.
  5. Will you offer a written estimate? Be sure to get a written estimate so you can look at all the details involved with your AC repair. And remember, the cheapest estimate isn’t always the best estimate. Your detailed estimates should help you get rid of companies you aren’t interested in working with, no matter how inexpensive they are.
  6. Do your technicians have experience working on my system? You may want to ensure the company you pick has experience working on your specific equipment, especially if it has any less-common features.
  7. Will my AC repairs be warrantied? Work backed by a warranty is a no-brainer. If a company isn’t ok standing behind their work, maybe you should move on.

If you’d like any more information about AC repairs and would like to talk about these questions with us, give Gopher Heating and Air Conditioning a call at 952-373-0377. We’re happy to help!