The Nest thermostat is one of the most popular smart thermostats you can buy. And for good reason. It learns your temperature preferences and creates an energy-efficient schedule to match. And by geofencing with your phone, the Nest Learning Thermostat and Nest E realize when you’re at your house or out and about and can adjust settings to help you save even more.

The Nest can be used with a wide range of 24-volt heating and cooling systems, but it’s always a good idea to use the Nest thermostat compatibility checker before installing one. Don’t forget to contact your energy supplier for valuable rebates, because you may be able to get a Nest for free or close to it.

Once you’ve made sure it’s compatible, you can either wire it without help or contact a HVAC pro like Gopher Heating and Air Conditioning. If you’re putting it in on your own, you’ll spot a terminal for the C-wire, or common wire. This wire is solely used for powering your thermostat. If your residence or HVAC system is older, you might not have one of these wires. In most cases, Nest says this isn’t a problem because the thermostat can get adequate power from other heating and cooling wires.

In some instances, your heating and cooling system may have to have that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Malfunctions

The Google Nest Thermostat is better than older programmable thermostats that have a combination of wiring and AA batteries for power. It relies on a rechargeable lithium-ion battery and wiring to connect to Wi-Fi, power its digital display and operate your heating and cooling system.

8 Common Nest Thermostat Malfunctions

If it can’t draw enough electricity, Nest says you could have some of these problems:

  1. Bad battery life.
  2. Thermostat motion sensing won’t work.
  3. Your thermostat occasionally disconnects from Wi-Fi.
  4. Your system suddenly turns on or off, or won’t shut off.
  5. Your system is making odd noises, like chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or repeatedly turning on and off in a short period of time.
  7. There is a delay notice on your Nest thermostat’s screen, like “heating is delayed for 2:30 minutes.”
  8. The system fan is always running, won’t switch on or turns off and on repeatedly in a short period of time.

You may worry something is up with your heating and cooling system, but if you just started using the Nest, we advise you start with your thermostat right away. This is especially pertinent if the weather is moderate, and you haven’t been relying on your heat or air conditioning much.

Our Professionals Can Fix Nest Thermostat Troubles

If you’ve attempted Nest thermostat troubleshooting on your own but can’t fix the issue, a smart thermostat pro including one from Gopher Heating and Air Conditioning can assist you. We can determine the problem and install a C-wire, if necessary.

Smart thermostats such as the Nest are designed to make your life easier, through automatic energy-efficient programming and the opportunity to monitor temps while you’re away from home. It’s a time-consuming experience when yours won’t run properly, but our heating and cooling specialists at Gopher Heating and Air Conditioning can fix the problem quickly.

If you’re going through odd heating and cooling behavior with your new Nest, reach out to us at 952-373-0377 to set up your appointment right away.